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Frequently asked questions
How do I book a transfer?
You can book your transfer directly through our website, via email, or by phone. Just let us know your pickup location, destination, number of passengers, and preferred time, and we’ll confirm your booking promptly.
How will I find my driver at the airport?
Your chauffeur will be waiting in the arrivals hall with a sign displaying your name. We also offer flight tracking, so if your flight is delayed or arrives early, we’ll adjust the pickup time accordingly.
Can I book a transfer for a group?
Absolutely. We specialize in group transfers for up to 16 people. Our fleet includes spacious Mercedes V-Class vans and comfortable minibuses perfect for larger groups.
Is it possible to make stops along the way?
Yes, we can arrange additional stops upon request. Please mention this when booking so we can provide a quote and adjust your schedule accordingly.
Are child seats available?
Yes, we provide child seats free of charge. Let us know the age and weight of your child during booking, and we’ll ensure the appropriate seat is ready.
Can I cancel or change my booking?
Yes, you can cancel or modify your booking up to 24 hours before your scheduled pickup time at no extra cost. For last-minute changes, please contact us directly.
Do you offer return transfers?
Yes, we’re happy to arrange return transfers as part of your booking. Just provide your return date and time when making your reservation.
What payment methods do you accept?
We accept cash, major credit cards, and bank transfers. Invoices can be provided upon request.
Are your vehicles non-smoking?
Yes, all our vehicles are strictly non-smoking to ensure a clean and comfortable environment for all passengers.